Customer Journey
Lisa

What's bothering Lisa?

Lisa is an extremely dynamic person and when she laughs or gets angry, you can immediately see it in her face.

Over the years, these animated facial expressions have caused lines to appear on her forehead and the bridge of her nose, and nowadays these are visible even when she isn't cross or looking surprised. That bothers her.


"It bothers me that the lines on my forehead and the bridge of my nose give people the impression that I'm always pondering something. I'm actually very laid-back! And that's the way I want to look, too."


Treating her forehead lines

Expression lines, which are lines that have developed over time as a result of moving the muscles in the face, can be treated with botulinum.

The botulinum is injected in extremely small doses at various sites on the forehead and the bridge of the nose using a very fine needle, thus inhibiting the activity of the relevant muscles and smoothing out the forehead.

Before/after

The left-hand photo shows Lisa before having her frown lines treated with an injection of botulinum in the bridge of her nose. The right-hand photo shows Lisa around six weeks after the treatment. The frown lines have been significantly reduced yet she can still freely move the other muscles in her face, leaving her with an expression that looks completely natural rather than fixed.